Qantas changing baggage charges

> 10 years ago
Reply
Register to post, see what you've read, and subscribe to topics.
brad1
brad1
QLD
232 posts
QLD, 232 posts
23 May 2011 8:08pm
If I'm reading this correctly it seems Qantas is changing it's excess baggage charges from paying by the kg to paying $20 per extra piece up to a maximum of two pieces ( not sure if it's two extra pieces plus your first piece or two pieces total) Anyway, it's good news for taking gear. www.qantas.com/travel/airlines/prepaid-additional-baggage/global/en
FormulaNova
FormulaNova
WA
15100 posts
WA, 15100 posts
23 May 2011 8:16pm
brad1 said...

If I'm reading this correctly it seems Qantas is changing it's excess baggage charges from paying by the kg to paying $20 per extra piece up to a maximum of two pieces ( not sure if it's two extra pieces plus your first piece or two pieces total) Anyway, it's good news for taking gear. www.qantas.com/travel/airlines/prepaid-additional-baggage/global/en


Thanks for posting this! It looks like they might be moving back to the old way they did it, or at least close to it. It used to be $22 per extra piece of luggage.

I think each piece had to be under 23kgs, and that's also what it seems to say now.

It seems from June 1, you pay $20 for the first two pieces of luggage, $30 for the next one, and then $60 each for any more. It even appears that these are GST inclusive prices.

www.qantas.com/travel/airlines/prepaid-additional-baggage/global/en#airport-excess-baggage-charges

I guess you need to make sure you pre-purchase this in the last few days before your flight leaves, but otherwise looks good.

I think Qantas has just became my favorite windsurfing airline.

What's the catch?

firiebob
firiebob
WA
3182 posts
WA, 3182 posts
23 May 2011 9:01pm
I know between Cairns and Perth Jetstar can't fit my windsurf gear, can Qantas.

I have been flying Virgin who allow 28kg if you have sports gear, that's 56kg if you have a travel partner. If on my own I wack all my clothes etc into a backpack and take 1 board 2 sails etc as baggage. The downside is Virgin don't fly direct so I have to go via Brisbane or Sydney

If Qantas has cheap enough flights and can fit my gear in I'll be happy
stehsegler
stehsegler
WA
3571 posts
WA, 3571 posts
23 May 2011 9:05pm
Hm... not sure about this the following:

"For tickets issued from 1 December 2010 for travel from 1 June 2011 an Additional Baggage Allowance may be purchased in advance with a charge applied per piece - an Additional Baggage Allowance of a maximum of two pieces at 23kg per piece per flight may be purchased in advance. Note: a maximum weight of 23kg applies for each piece. Additional pieces over the allowance will be subject to Airport Excess Baggage charges."

interprets as follows:

Piece one $20 max weight 23 kgs
Piece two $20 max weight 23 kgs
Piece three and more needs to purchased at airport and normal per kg excess baggage charges apply. It doesn't seem to list the per kg charges for flights after June 1, 2011 on the page.

In addition the maximum weight for domestic baggage seems to be now 23 kgs instead the 32 kgs it used to be.

But the information on this page somewhat contradicts the above:
www.qantas.com/travel/airlines/checked-baggage/global/en

maybe someone can confirm this once the new rules actually start taking effect.
Troppo
Troppo
WA
887 posts
WA, 887 posts
23 May 2011 10:07pm
firiebob said...

I know between Cairns and Perth Jetstar can't fit my windsurf gear, can Qantas.

I have been flying Virgin who allow 28kg if you have sports gear, that's 56kg if you have a travel partner. If on my own I wack all my clothes etc into a backpack and take 1 board 2 sails etc as baggage. The downside is Virgin don't fly direct so I have to go via Brisbane or Sydney

If Qantas has cheap enough flights and can fit my gear in I'll be happy


yep you can. virgin dont do 28kg for sports gear anymore i dont think. at least thats what the chekin girl told me on the way home from syd. although she was awesome and let me through for a song. im coming back on qantarse so will find out in july.
FormulaNova
FormulaNova
WA
15100 posts
WA, 15100 posts
23 May 2011 10:40pm
stehsegler said...

Hm... not sure about this the following:
<snip>

interprets as follows:

Piece one $20 max weight 23 kgs
Piece two $20 max weight 23 kgs
Piece three and more needs to purchased at airport and normal per kg excess baggage charges apply. It doesn't seem to list the per kg charges for flights after June 1, 2011 on the page.

In addition the maximum weight for domestic baggage seems to be now 23 kgs instead the 32 kgs it used to be.

But the information on this page somewhat contradicts the above:
www.qantas.com.au/travel/airlines/checked-baggage/global/en

maybe someone can confirm this once the new rules actually start taking effect.


Check out the link that I posted above:

www.qantas.com/travel/airlines/prepaid-additional-baggage/global/en

They have also updated the way they charge for excess luggage. I think the most relevant bit is:

"Note: for travel from 1 June 2011, for Australian domestic travel charges apply per piece (see table below)."

If you can give me a few hundred for tickets, I am happy to fly to Mackay in June and let you know how they charged me


firiebob
firiebob
WA
3182 posts
WA, 3182 posts
23 May 2011 10:42pm
Troppo said...

yep you can



virgin dont do 28kg for sports gear anymore


she was awesome and let me through for a song

Lucky you're not a worn out old bastard, I just need some one with a big foot hey Benny
Ben 555
Ben 555
NSW
456 posts
NSW, 456 posts
24 May 2011 8:46am
firiebob said...

I know between Cairns and Perth Jetstar can't fit my windsurf gear, can Qantas.

Jetstar only have small (sub 2 m length) containers that all baggage goes into - hence no gear allowed

I discovered this when %^NTASS (who my ticket was booked with) redirected me onto a Jetstar flight and then wouldnt take my sail. I bought the sail after checking the Qantas website - a few days prior to the flight they rang and told me that we would be put on a Jetstar flight instead. No dramas I thought

Jetstar's customer service and baggies were not even remotely helpfull as I was stuck at 4.00am ( arrived 2 hrs early so as to get the difficult luggage in early) in the morning with a carrier who would not take my sail and would not help me place it somewhere for pick up via a courier( due to security they kept saying) even though the ticket I originally paid for (Qantas) allowed me to take such equipment on the flight.

Letters to Qantas have yielded zilch.

The sail is still in the brother in laws shed in Brissie after I got him out of bed to come and get it - Jetstar cabin crew were great at leaving the gate open for as long as possible to allow me to get on board


FormulaNova
FormulaNova
WA
15100 posts
WA, 15100 posts
24 May 2011 7:45am
Troppo said...

yep you can. virgin dont do 28kg for sports gear anymore i dont think. at least thats what the chekin girl told me on the way home from syd. although she was awesome and let me through for a song. im coming back on qantarse so will find out in july.


Wow, this seems to have been snuck through as there is no mention of it changing, but it doesn't mention it anymore either... I wonder if they honour the extra 5kg luggage allowance if you bought the ticket before they changed it.

I guess there is yet another reason to fly Qantas, as long as there is someway to avoid being put on a Jetstar plane.

(edit) I just answered my own question and it seems that it changed in December 2010:

www.virginaustralia.com/us/en/plan/baggage/oversized-fragile-items/?error=login_required

Looks like I had better change the flights to WA to Qantas, or leave the windsurfing gear there.
firiebob
firiebob
WA
3182 posts
WA, 3182 posts
24 May 2011 8:21am
Ok I just checked Virgins web site, no mention of free 5kg for sporting gear any more, they will take baggage up to 3m but can't guarantee same flight but I've never had a problem, excess baggage (over 23) is charged at $15 per Kg.

So for me Cairns to Perth. Virgin no direct so long flight and at lest an extra $100 for baggage, doable if flight is cheap. Jetstar cheap and direct but no can do windsurf gear. Qantas direct but more expensive ticket but baggage should be cheaper, but I wouldn't want Ben 555's drama which is always on the cards. Might have to take the wife for a holiday

None of this will matter I guess if the sun's shining and the winds blowing

Edit, you beat me Nova while I was two finger typing and trying to think, slow old b*stard
slowboat
slowboat
WA
560 posts
WA, 560 posts
24 May 2011 8:38am
Yeah apparently jetstar lease out the bulk storage area of the domestic planes for freight, and they dont have access to loading facilities for it.

If its an international jetstar flight they do take gear. (well they did a few years ago).

Virgin are pretty good, but the seats are torture on the longer flights. Qantas planes are pretty rickety as are the hostesses, but they offer much more comfortable service, which makes up a little for the nerves that kick in when things go wrong on the plane. Generally more expensive too.

From the trips I've done, it generally takes longer on Qantas to get there- either there is a takeoff delay (probably changing out an engine or two that wouldnt start), or the baggage handler at the destination gets a bit tired and it can be a long wait for luggage. Still I think I'll pick Qantas next time especially if they do that $xx per extra bag deal.

Ben 555- spewing about the jetstar baggage unhelpfulness. Thats a nightmare story.
Ben 555
Ben 555
NSW
456 posts
NSW, 456 posts
24 May 2011 11:29am
Thanks slowy - but it was just a small piece of a nightmare trip - we took our 2 kids 5,7 travel to India then put them in the bus from hell for 14 hours into the mountains - we all get sick - arrive check emails - find out father in law is seriously ill - book taxi straight away and return 12 hrs to Delhi after only a shower and something to eat. Arrive back in oz - nurse father in law to health

So in context the sail was nothing -

Back on topic - I would love to have two weeks in the west as a sailing holiday but am scared off by the fact that getting gear over to WA would be $$$$$$ - suggestions anyone

Maybe an int jetstar flight sydney to perth?? other suggestions
Roar
Roar
NSW
471 posts
NSW, 471 posts
24 May 2011 12:29pm
Does anyone just ship their gear across with a courier a few days before they go then pick it up on the other side.
I know you can do Depot to depot shipping where they will hold it at their storage facility till you get there,
This would be pretty cool as you wont have to drag it thru airports and deal with all the asociated headaches plus gives you plenty of time to go sort out transport at other end before you go and collect it.
stehsegler
stehsegler
WA
3571 posts
WA, 3571 posts
24 May 2011 10:52am
FormulaNova said...
Check out the link that I posted above:

www.qantas.com/travel/airlines/prepaid-additional-baggage/global/en



Ah... didn't see the tab...

I still think the pre-purchase vs Airport Excess baggage is confusing but I assume this reads as follows:

Piece #1: 23 kgs @ $20 if over and up to 32 kgs @ $20 + $20 extra weight charge
Piece #2: 23 kgs @ $20 if over and up to 32 kgs @ $20 + $20 extra weight charge
Piece #3 and every subsequent piece: 23 kgs @ $60 if over and up to 32 kgs @ $60 + $20 extra weight charge

So if take two bags packed to 32kgs you would be looking at $80. That's not too bad. But given how confusing this the system is I hate to think how long it will take checkin people to work this out.
stehsegler
stehsegler
WA
3571 posts
WA, 3571 posts
24 May 2011 10:56am
Roar said...

Does anyone just ship their gear across with a courier a few days before they go then pick it up on the other side.


Last time I checked on this option is was way more expensive than just paying for excess.
Troppo
Troppo
WA
887 posts
WA, 887 posts
24 May 2011 1:00pm
jetstar wont take gear domestic because they use airbus 320's and the cargo bins they use wont fit anything over 1.90m. its not that they wont its becasue they cant. Bunch of carnts!! International jetstar use a330 which is fine. jetstar will nail you if you go over the 20kg limit or dont pre purchase enough so jump on the scales with your gear and pack your clothes in the carry on. There is 7kg there to play with for free. leave the downhaul tool and screw drivers at home.

i'd still try my luck with virgin depending on the route, the cost and how much stuff youve got. play dumb and smile!

From Perth to cns its a no brainer qantas goes via alice and takes 5 hours. virgin via bris syd or melb and up to 10hrs. the difference in cost of the ticket you spend drinking or eating anyway. id rather pay a bit more and go straight there.

Becasuse I booked my ticket last year they allowed me to fly with the extra 5kg. Coming from Syd to Perth, I think virgin charged me $15/kg over weight so it cost me $30. After having to pay $200 from syd to hon with less weight i was pretty happy to fork out the cash.
Jezstrt
Jezstrt
TAS
1471 posts
TAS, 1471 posts
24 May 2011 7:55pm
stehsegler said...

FormulaNova said...
Check out the link that I posted above:

www.qantas.com/travel/airlines/prepaid-additional-baggage/global/en



Ah... didn't see the tab...

I still think the pre-purchase vs Airport Excess baggage is confusing but I assume this reads as follows:

Piece #1: 23 kgs @ $20 if over and up to 32 kgs @ $20 + $20 extra weight charge
Piece #2: 23 kgs @ $20 if over and up to 32 kgs @ $20 + $20 extra weight charge
Piece #3 and every subsequent piece: 23 kgs @ $60 if over and up to 32 kgs @ $60 + $20 extra weight charge

So if take two bags packed to 32kgs you would be looking at $80. That's not too bad. But given how confusing this the system is I hate to think how long it will take checkin people to work this out.



I was down at the Hobart airport today doing some work for Qantas, I asked the Qantas guys some questions about this and even they didn't know all of the new rules and regs of the baggage allowance changes. But they said that this looked about right.
You definitely need to pre purchase the extra baggage allowance if you want to save a few $$$.

I think sailboard equipment can be up to 277cm in length, if larger it has to be sent as freight.

If you're a frequent traveler it may also be worth looking at Qantas club membership, because you get 32kg instead of 23kg for domestic travel on the first piece if you are a silver or gold member.

There are a lot of different rules on baggage allowance depending on if you're flying Qantas domestic, Qantas Link or international. It can also differ on some destinations (like Lord Howe), class of travel or if you're a Qantas Club member. So I think it would be pivotal to research before you book and fly!
stehsegler
stehsegler
WA
3571 posts
WA, 3571 posts
24 May 2011 6:04pm
Yup... having Qantas Club membership will save you all of $20 on domestic flights per segment. So it's $60 to fly from Sydney to Perth with two 32 kg bags... that's basically two boards and 3 sails plus masts / booms etc. .

Still better than the $160 I paid last time for each segment.
CJW
CJW
NSW
1731 posts
CJW CJW
NSW, 1731 posts
24 May 2011 8:27pm
stehsegler said...

Yup... having Qantas Club membership will save you all of $20 on domestic flights per segment. So it's $60 to fly from Sydney to Perth with two 32 kg bags... that's basically two boards and 3 sails plus masts / booms etc. .

Still better than the $160 I paid last time for each segment.


Qantas club membership is only of any use if you fly a LOT and even then it's dubious. It costs you $470/year for basic membership...that's a fair few flights you need to take before you even come close to being ahead...and a lot of excess baggage.
vando
vando
QLD
3419 posts
QLD, 3419 posts
24 May 2011 9:57pm
firiebob said...

Might have to take the wife for a holiday


you sure that works out cheaper

keef
keef
NSW
2016 posts
NSW, 2016 posts
24 May 2011 10:32pm
stehsegler said...

Yup... having Qantas Club membership will save you all of $20 on domestic flights per segment. So it's $60 to fly from Sydney to Perth with two 32 kg bags... that's basically two boards and 3 sails plus masts / booms etc. .

Still better than the $160 I paid last time for each segment.


don't know where you get those figures from stehsegler , don't miss your flight while your drying your gear
Carantoc
Carantoc
WA
7268 posts
WA, 7268 posts
24 May 2011 8:39pm
CJW said...


Qantas club membership is only of any use if you fly a LOT and even then it's dubious. It costs you $470/year for basic membership...that's a fair few flights you need to take before you even come close to being ahead...and a lot of excess baggage.


I joined Qantas frequent flyer 1st of January this year. By the first of March I had a gold member (boom boom).

Now I get to sit in the Qantas lounge and drink free piss and got enough points for a free return flight to the west coast of the USA.

And I haven't paid for a single flight.

Gotta be worth it.

(and they have only lost my baggage twice between 1st January and last Friday)
CJW
CJW
NSW
1731 posts
CJW CJW
NSW, 1731 posts
24 May 2011 11:26pm
Carantoc said...

CJW said...


Qantas club membership is only of any use if you fly a LOT and even then it's dubious. It costs you $470/year for basic membership...that's a fair few flights you need to take before you even come close to being ahead...and a lot of excess baggage.


I joined Qantas frequent flyer 1st of January this year. By the first of March I had a gold member (boom boom).

Now I get to sit in the Qantas lounge and drink free piss and got enough points for a free return flight to the west coast of the USA.

And I haven't paid for a single flight.

Gotta be worth it.

(and they have only lost my baggage twice between 1st January and last Friday)


You may not have paid for a single flight but i'm sure as **** assuming you've been on a few flights? For the normal average Aussie I reckon 6 flights a year would be a lot, hence in this case I see the Qantas club dubious, however, 6 flights a year for someone who does FIFO (which i'm assuming you do) is nothing, hence, hop on that train and milk the shirt out of it. You're not comparing apples with apples though.
FormulaNova
FormulaNova
WA
15100 posts
WA, 15100 posts
24 May 2011 9:34pm
Roar said...

Does anyone just ship their gear across with a courier a few days before they go then pick it up on the other side.
I know you can do Depot to depot shipping where they will hold it at their storage facility till you get there,
This would be pretty cool as you wont have to drag it thru airports and deal with all the asociated headaches plus gives you plenty of time to go sort out transport at other end before you go and collect it.



For the last 2 years for my sailing holiday in WA, I have shipped 4 or 5 sails across via a courier and taken the boards,masts, and booms on the plane.

With the sails, I have found you can wrap 3 together to make them more durable and then I go crazy and wrap them in marine carpet, or something heavy. The volume is how they charge for them, so the extra weight from the carpet adds nothing to the cost, but makes it just about bullet proof.

I have some really nice and helpful friends in WA (thanks again!) that accept the delivery of these sails, and it makes life so much easier. The important thing that I do is to insure the sails for the maximum $1k to make sure the courier doesn't 'lose them'.

You could just as easily ship them to the depot and pick them up from there. It's cheaper that way too.

Boards take up too much volume and are too delicate to ship easily to WA. I wouldn't do it normally.

I have wondered about making up a wooden crate and adding all the gear and getting it shipped via rail to WA. That would be ideal as long as it was cheap enough.



FormulaNova
FormulaNova
WA
15100 posts
WA, 15100 posts
24 May 2011 9:36pm
vando said...

firiebob said...

Might have to take the wife for a holiday


you sure that works out cheaper




It does if you send them ahead and they are there to meet you at the airport with your gear and a van.
FormulaNova
FormulaNova
WA
15100 posts
WA, 15100 posts
24 May 2011 9:51pm
stehsegler said...

Ah... didn't see the tab...

I still think the pre-purchase vs Airport Excess baggage is confusing but I assume this reads as follows:

Piece #1: 23 kgs @ $20 if over and up to 32 kgs @ $20 + $20 extra weight charge
Piece #2: 23 kgs @ $20 if over and up to 32 kgs @ $20 + $20 extra weight charge
Piece #3 and every subsequent piece: 23 kgs @ $60 if over and up to 32 kgs @ $60 + $20 extra weight charge

So if take two bags packed to 32kgs you would be looking at $80. That's not too bad. But given how confusing this the system is I hate to think how long it will take checkin people to work this out.



I am still not sure how this works...

What you wrote above could be right or it could be:

1at piece is included in fare
2nd piece is optional at $20 if prepaid
3rd piece is optional at $20 if prepaid
4th piece is excess at $30 (or the 2nd piece if you didn't prepay anything)
5th and any more pieces are $60 each (or the 3rd piece if you didn't prepay)

and of course, the extra $20 per item for anything is over 23kgs (and less than 32kgs).

This is pretty confusing, but I guess it take just one trip with 5 items to sort it out. I might travel with my sails individually wrapped next time

It still seems like good value, and it really makes me wonder why VB (VA?) and Qantas are going in very different directions with this.



firiebob
firiebob
WA
3182 posts
WA, 3182 posts
27 May 2011 7:33pm
vando said...

firiebob said...

Might have to take the wife for a holiday


you sure that works out cheaper


Yep, she shares the load, stays with her mum in the hills and I stay with mine near the water. No wind = short drive & honey moon time, everyone's happy

gazza
gazza
WA
647 posts
WA, 647 posts
30 May 2011 9:58am
i think it only apply's to domestic
im in the process of booking a flight to the UK im taking my mountain bike with me. total weight of bike in its bag is 21kg

Wanted to book with BA as the have a bike allowance of about $60 but because they are partnered with Qantas the fee doesn't apply in Aus so Qantas will charge me on checking but they wont pre tell me how much.

As i make out the cost for an extra bag is $20 +extra for any weight over your allowed 23Kgs

Here's the price list

Pre-Purchased Additional Baggage Allowance (AUD)
5kg 10kg 15kg 25kg 35kg

Australian Domestic (For tickets issued before 1 Dec 2010 for travel before 1 Jun 2011) $35 $70 $105 $175 $245

Australian Domestic (For tickets issued on/after 1 Dec 2010 for travel commencing on/after 1 Jun 2011) $20 per piece up to 23kg per piece
International (New Zealand) $35 $70 $105 $175 $245

International mid-haul (Asia & Noumea) $122.50 $245 $367.50 $612.50 $857.50

International long-haul other than Americas^
(Europe and South Africa) $175 $350 $525 $875 $1,225
International long-haul - The Americas^ $105 per piece up to 23kg per piece

So as i see it they could charge me $875 + $20 one way for my bike.

Im now booking Emirates as they will give my 30kg + 7kg hand luggage


Please Register, or first...
Topics Subscribe Reply

Return To Classic site 😭
Or... let us know if a problem, so we can tweak! 😅