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> 10 years ago
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Faff
Faff
VIC
1417 posts
VIC, 1417 posts
24 Apr 2016 8:51am
AFAIK, unlike others, NP has their own factory. I think they even make sails for other brands.

seanhogan
seanhogan
QLD
3424 posts
QLD, 3424 posts
24 Apr 2016 9:31am
last year the tip of the batten would break, and now this....
Harrow
Harrow
NSW
4521 posts
NSW, 4521 posts
24 Apr 2016 9:36am
If I paid $1000 for a sail, I'd like to think someone in the factory who knows what they are doing would spend some time cutting the battens to correct length using a purpose built jig and tools, rather then me hoping I didn't stuff it up doing it DIY.

"We'd rather cut them too long than too short"

uh, you mean

"We're stingy bastards, and saved 15 minutes of labour cost by not properly completing the manufacture of this sail in the factory."
pepe47
pepe47
WA
1382 posts
WA, 1382 posts
24 Apr 2016 7:59am
Actually $2000 Harrow, but I get your point. I had to trim mine as they looked awkward straight out of the bag even with the adjusting rod screwed all the way in. Kinda glad the video came out, makes my trimming justified.
col5555
col5555
WA
386 posts
WA, 386 posts
24 Apr 2016 9:54am
For 2017, in the sail bag will be, all the pre cut panels, a sewing needle, some thread and instructions written in Chinese
Mark _australia
Mark _australia
WA
23647 posts
WA, 23647 posts
24 Apr 2016 10:26am
^^^^^^ haha can u imagine....



(1) please to attache "ruff tube" to "ruff panel" in line A, all the time using include string and lancet for this step and all beyond

(2) please to attache ruff panel to "window pane" in line B

(3) use of hammer (a) and pin (b) and anvil (c) to reinforce attach "downhaul puley assy" to lower of ruff panel. Use of rivet in way shwon (Fig138)


BSN101
BSN101
WA
2390 posts
WA, 2390 posts
24 Apr 2016 12:05pm
Mark has read many instructions too carefully
nerdycross
nerdycross
325 posts
325 posts
24 Apr 2016 1:32pm
Yeah mabe the customer should cut the panels of sails and pick from China too! We can't have NP putting them selves out now can we .it not as if there sails are expensive!!!
Sin
Sin
WA
170 posts
Sin Sin
WA, 170 posts
24 Apr 2016 2:11pm
Geez, I can´t believe this is happening with NP... although it´s not a major, catastrophic issue.

The statement "they rather cut them too long than too short" really sounds more like "we had an issue during the manufacturing process". I concur with Harrow... there must have been an issue with tools and/or fixtures in the factory.

Besides, isn´t the threaded batten adjuster (the one he removes prior to cutting) precisely to allow extending the length of the batten if need be?... I think it can extend it up to 15 or even 20 mm... This doesn´t support his statement that they rather cut them a bit longer, as the way it´s conceived with the adjuster, it should be a bit shorter, understanding that by "a bit" he means 5-10 mm.

Anyway, I guess even the big players in this industry make mistakes
Harrow
Harrow
NSW
4521 posts
NSW, 4521 posts
24 Apr 2016 4:51pm
Guys, just download this off the NP international website:

"It has come to our attention that some customers have reported not being able to get enough downhaul on their new NP sails. This is not a manufacturing fault, as during the design process, we decided it was better to have the luff too long, rather than too short. If you are unable to achieve sufficient downhaul, all you need do is cut the top of the luff tube off with some household scissors, and then sew it shut with some strong thread - we recommend a length of left over dental floss for this procedure."
Tardy
Tardy
5337 posts
5337 posts
24 Apr 2016 3:16pm
I don't floss ..I guess I'm out from buying one.
Rob11
Rob11
240 posts
240 posts
24 Apr 2016 4:53pm
Tardy said..
I don't floss ..I guess I'm out from buying one.


Absolutely not, you qualify as the best NP customer. NP will sell you the dental floss at a mere 3 digit value!!
djl070
djl070
WA
290 posts
WA, 290 posts
24 Apr 2016 5:13pm
col5555 said...
For 2017, in the sail bag will be, all the pre cut panels, a sewing needle, some thread and instructions written in Chinese


The IKEA principle
Shifu
Shifu
QLD
1997 posts
QLD, 1997 posts
24 Apr 2016 7:46pm
NP is a strange company. I don't know how they justify their premium prices.
Harrow
Harrow
NSW
4521 posts
NSW, 4521 posts
24 Apr 2016 7:57pm
Shifu said..
NP is a strange company. I don't know how they justify their premium prices.

They've managed to do it for over 30 years. People keep buying them, so they must be doing something right. I've never owned a NP sail, what is so special about them?
Faff
Faff
VIC
1417 posts
VIC, 1417 posts
24 Apr 2016 8:19pm
Harrow said...
Shifu said..
NP is a strange company. I don't know how they justify their premium prices.

They've managed to do it for over 30 years. People keep buying them, so they must be doing something right. I've never owned a NP sail, what is so special about them?

Because if yout have an NP boom, extension, mast (obviously!) everything just works.
Harrow
Harrow
NSW
4521 posts
NSW, 4521 posts
24 Apr 2016 11:16pm
MrCranky said..
Harrow said...
Shifu said..
NP is a strange company. I don't know how they justify their premium prices.

They've managed to do it for over 30 years. People keep buying them, so they must be doing something right. I've never owned a NP sail, what is so special about them?

Because if you have an NP boom, extension, mast (obviously!), and a hacksaw, everything just works.

clarence
clarence
TAS
979 posts
TAS, 979 posts
25 Apr 2016 11:13am
Ezzy gives pre marked downhaul indicators for the mast length, length indicators for the outhaul and pre-rigs the sail in the factory. They even show you how to photograph your sail to send to them to comment on its rigging if you are not totally sure.

Does NP supply the hacksaw and video as part of its kit??

In my last incarnation of windsurfing I was very impressed by my NP sails. That was a long time ago.

Clarence
Windxtasy
Windxtasy
WA
4019 posts
WA, 4019 posts
25 Apr 2016 9:32am
Harrow said..
Guys, just download this off the NP international website:

"It has come to our attention that some customers have reported not being able to get enough downhaul on their new NP sails. This is not a manufacturing fault, as during the design process, we decided it was better to have the luff too long, rather than too short. If you are unable to achieve sufficient downhaul, all you need do is cut the top of the luff tube off with some household scissors, and then sew it shut with some strong thread - we recommend a length of left over dental floss for this procedure."


whatever happened to a bit more extension?
Magic Ride
Magic Ride
719 posts
719 posts
25 Apr 2016 11:31am
This is all so sad to hear!! I have never heard of such a thing having to cut the luff tube and cut battons. Sails should be ready to go once purchased. Most of them all come with a key to tighten or loosen the battons, but that is all that should be required. I will never buy a NP sail again if that's the case. The last NP sail I purchased I believe had a key to tension the battons. Is this a new thing with NP sails now? I am a Goya, Naish and Ezzy sail fan. I have never had to cut anything with these sails.They are perfectly made in my opinion.
Mark _australia
Mark _australia
WA
23647 posts
WA, 23647 posts
25 Apr 2016 4:00pm
OMG straight thru to the keeper with Harrow's joke
ka43
ka43
NSW
3101 posts
NSW, 3101 posts
25 Apr 2016 7:21pm
Im glad you said it Mark, I had to resist!!!!
In all honesty, Ive been using NP sails for a long time and just got a Evo 7 and the battens are fine. Well within the "90 deg" mentioned. Straight out of the bag sweet as. Flame away.
Subsonic
Subsonic
WA
3413 posts
WA, 3413 posts
26 Apr 2016 1:28am
He forgot to tape it.

Seriously though? The customer needs to cut the batten?
John340
John340
QLD
3410 posts
QLD, 3410 posts
26 Apr 2016 5:34am
If a car is found to have a systemic problem then the manufacturer recalls the vehicles and fixes them. If NP find a systemic problem they create a video and post it on the internet.
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