Depends on how it was used. Has it had many jumps with flat landings? Sounds like it's creased from one flat landing too many.

Funny you mention it - I was packing up my 'new' (s/h) board after a very bumpy sail 2 nights ago & noticed obvious 'wrinkles' across the bottom toward the rear & was going to ask the same question...only diff is that this board is a 2004 large freeride so warranty not an option. I tried to physically bend it to check flex, but it didn't budge. The other reason is maybe it has been stored upside down with weight stacked on it over a period of time (ie; years?)

At 110kgs I'm a tad worried that it might end up in 2 pieces if I decide to hit a ramp & not land it right (it might amaze some, but I do land badly sometimes). Would it be worth cutting off the bottom layer & glassing a layer of carbon/glass on the bottom? Obviously it would be better to do the top under some compression but the board's not worth it.

jsnfok said...
Yea I snapped a 2012 skate in 3 months and it wasn't covered

As a consumer you should know your consumer rights !

I'm not sure what a skate is but if it's a wave board or even a freestyle it should be designed and made to take some rough treatment so therefore will be covered under warranty if it breaks while being used for such purpose when that age.

The retailer may say it's not covered, the manufacturer may say it's not covered but the Consumer Affairs/Rights department will say it is covered and are usually very happy to take on these kinds of cases.

You paid a lot of hard earned for the board (I assume) so taking no for an answer in this case should not be an option.

I've had some hideously flat landings on my evos with no problems. They should be designed to handle a certain degree of punishment.

How are the rails adjacent to the buckle?

Perfect

The board is an Exocet Windsup 11'8", it's been lightly used in flat water conditions, I've only been sailing for about a year so I'm not really capable of jumping or riding it very hard in choppy conditions.
Here is the thread I started on it at iwindsurf, www.iwindsurf.com/forums/viewtopic.php?t=25538
After going back and forth with the dealer for many months here is the email I finally got from Patrice, the owner of Exocet;


Sorry for this late answer, after looking at the pictures and different comments on the forum, i can state that the issue is not due to juncture with PVC



We did have such issues on several short boards with similar crease and in most cases it is due to a hard stress, it does not really matter how many time you have sailed with the board but to me it seems that you "may" have sailed it pretty hard one day in side shore and steep choppy water or took off on a even small jump and got some stress on the board



Such crease can be easily repaired in any shop, but i can't see miss manufacturing from our side



If the whole bottom of the board would been soft then you would have had many more waves and in that case it would have been a clear production problem



Let me know if you have further feedback to give me and will answer you straight away



Best regards

JOYRIDER said...

patsken said...

jsnfok said...
Yea I snapped a 2012 skate in 3 months and it wasn't covered

As a consumer you should know your consumer rights !

I'm not sure what a skate is but if it's a wave board or even a freestyle it should be designed and made to take some rough treatment so therefore will be covered under warranty if it breaks while being used for such purpose when that age.

The retailer may say it's not covered, the manufacturer may say it's not covered but the Consumer Affairs/Rights department will say it is covered and are usually very happy to take on these kinds of cases.

You paid a lot of hard earned for the board (I assume) so taking no for an answer in this case should not be an option.

Good luck with that.

manufactures have fine print that ACCC know about.
unless it was defective at purchase or didn't do what it was intended to do, then you have nothing.

sorry.

The fine print doesn't mean a great deal. The consumer laws are quite strong in Aus and are there to be used and tested if a supplier sells a product that is not "fit for purpose". A wave or freestyle board should handle being used in those situations and if it doesn't, you have the right to a replacement, repair or refund.

Most people go to the shop where it was bought (I'm talking about any product) and are told "NO it isn't covered" and put it down to experience. Well it is the retailers responsibility to do all they can to have the problem resolved and should only become iffy as the time from purchase gets longer - more than a year I would say on a product that probably cost $2000 plus.

The department is there to help in these types of situations if you have had no luck firstly with the retailer and then the supplier/manufacturer.

Don't give up so easy is my advice....

patsken said...

JOYRIDER said...

patsken said...

jsnfok said...
Yea I snapped a 2012 skate in 3 months and it wasn't covered

As a consumer you should know your consumer rights !

I'm not sure what a skate is but if it's a wave board or even a freestyle it should be designed and made to take some rough treatment so therefore will be covered under warranty if it breaks while being used for such purpose when that age.

The retailer may say it's not covered, the manufacturer may say it's not covered but the Consumer Affairs/Rights department will say it is covered and are usually very happy to take on these kinds of cases.

You paid a lot of hard earned for the board (I assume) so taking no for an answer in this case should not be an option.

Good luck with that.

manufactures have fine print that ACCC know about.
unless it was defective at purchase or didn't do what it was intended to do, then you have nothing.

sorry.

The fine print doesn't mean a great deal. The consumer laws are quite strong in Aus and are there to be used and tested if a supplier sells a product that is not "fit for purpose". A wave or freestyle board should handle being used in those situations and if it doesn't, you have the right to a replacement, repair or refund.

Most people go to the shop where it was bought (I'm talking about any product) and are told "NO it isn't covered" and put it down to experience. Well it is the retailers responsibility to do all they can to have the problem resolved and should only become iffy as the time from purchase gets longer - more than a year I would say on a product that probably cost $2000 plus.

The department is there to help in these types of situations if you have had no luck firstly with the retailer and then the supplier/manufacturer.

Don't give up so easy is my advice....

so if i buy a new sports car, go for a thrash, loose it and hit the curb and bugger some nice wheels and the suspension then i should get it fixed for free??

the biggest thing is people see pro's riding wave/fresstyle/slalom boards and think they can do the same kind of thing.

the major difference is pros go through boards like the do cartons of milk.
any board sport is the same.

If you buy a board, you get it home or to the beach and see that its not what it should be like, then i totally agree you should be able to get a new one.

But if you ride the thing in less then optimal conditions, do some flat lands, crash a few heavy gybes in the shore break and generally hammer it then unfortunately you wont have much luck.

Hi Beaglebuddy!
Check this link, my friend has the same issue with the Exocet SUP.
boardsurfr.blogspot.com/2012/12/exocet-windsup-10-not-for-surf.html
I am not trying to bash Exocet but sometimes it could be a manufacture problem. They have to be responsible for there products if there is more then one board braking like that.
Good luck,
Dani.

ok, so the board possibly had creases in it when purchased but your unsure of this, If I would have noticed this I would not have walked out the door with the board. Or if noticed during the first outing then take it back. Consumer law does not warrant What If's. But the shop should atleast check and test the board for there peace of mind as it will be there business with the bad name if it does come back to poor workmanship .

It does not take much for a shop to take the board and look over it for potential manufacture defects, nor would it cost the shop to have it repaired under warranty.

Going by the reply email you received from Exocet they have acknowledged the fact that there was some boards with creases forming of formed during manufacture? This is what I would be looking at under consumer law, that they have said there has been a problem with some said boards. This would atleast warrant some liability on their behalf to look over the board.

Beaglebuddy said...

deejay8204 said...
ok, so the board possibly had creases in it when purchased but your unsure of this

To be clear, I just don't know and the reason I say this is because when I first noticed it, it was very slight and easy to overlook, just a slight depression only visible in certain light and the finish was not yet cracked.
It was such a uniform and parallel line without a crack that it seemed to me that for such a crease to form without a crack on the finish would be unlikely and that it must have been there from the beginning, but that's just an uneducted guess on my part.

Sorry don't get me wrong, I don't know the last thing about building boards etc. After working in numerous fields, I have learnt to check everything as soon as I purchase something, as I dont like getting jibbed by big name companies.

I am on your side by saying that it is up to the business you bought the board from to atleast do a check on the board to see if it does warrant repair or replacement on the manufactures behalf.

Good luck with getting results but I really dont see it getting to far.