Yep i usually just pay for 30kg sports equipment and its all happy days. Prebook food and its cheaper and comes straight out too.

Have travelled to Bali a few times with Surfboards and Air Asia were good.

I had a really bad experience with Jetstar last April.

Tried to pre purchase luggage while on bali but their website kept failing to load - this went on for several days - and was starting to ruin evenings on holiday (as you can imagine spending hours wrestling with Jetstar's online misfunctionality)

In the end we thought bugger it - we will just purchase luggage at check in

BIG MISTAKE!!

Their "policy" is to up the baggage rates in the last 24 hours (it triples)

- I am happy to go with user pays but I will let you decide for yourself if jacking up luggage fees at the last minute is a trustworthy business policy - especially for a family that has already purchased 3 tickets with you...

So to get 24 kg of luggage back from Bali was $300 Aus .... and that was after fighting for a discount

Guess who doesnt love Jetstar now?

IF there is any volcanic activity Jetstar will strand you because they haven't negotiated the fees to be able to alter their route - Air Asia for example will continue to fly and just fly around the cloud - while the Jetstar passengers stress about their wasted holidays.

Spread the word - Its the only way for punters to realise how bad their value proposition actually is.

i did a trip a few weeks ago with air asia and paid for the sporting equipment luggage. no worries.


i wouldn't want to be in those seats for any longer than 3-4hrs. just lacking leg room for me for longer flights.

I use AirAsia all the time and have never had a drama or any damage to my boards.
As long as I land where i'm supposed to then its all good.

Never had an issue,used them heaps.

bolgo said..

Air Asia recently had a plane that crashed and killed over 100+ people in northern indo/asia

www.abc.net.au/news/2015-12-02/poor-pilot-emergency-training-behind-airasia-crash-analysts/6995644

Had a known fault that wasn't fixed

That same plane had also flown to australia many times

Has made me seriously rethink going on air asia any where

ABC did a program on corruption in Indo Air Industry too

Yep I will never fly with them again.