Yes and no
did you book direct ?
Is it more than 14 days out ? If no and yes than you should get 50% back
If yes and yes than you should but you won't,
if you booked through a flight centre or the like for flights and holidays you can take it up direct with them and in 90% plus cases they will refund or give credit at least, that's what you get for Ayung the extra 10-20%

If your hotel was in Australia and outside of 14 days you would get your 50% back.

Being indo whilst you should get it back you won't especially if you booked direct, it may be worth trying the angle of getting credit for next year.

What most hotel policies especially bigger bigger ones have is force majour where an earthquake or torrential rain or the like is basically bad luck and you pay anyway even if you cannot get there, however a pandemic is something not seen for a long time so I doubt they are actually covered for it but extracting your money back may be a lengthy painful non result.... Saying you want credit for a year from now might work, they are likely going to keep your cash anyway even if outside policy and booked direct

Thanks guy's we are 6 wks out so well is side the 14 day policy. Booked direct to eliminate any issues like this. They have offered a 12 month voucher but concerned how long this pandemic will go for especially in Indo & whether they will still be in business after this Is over as they are a very small hotel in a remote area. Yes I agree, Social media could be used as a last resort to promote this hotel

Just to clear things up, my problem was nothing to do with the present situation regards to corona and advice given merely a way of swaying them to honour their obligations but Ill name and shame if its a blatant rip off and warranted, too easy to take the money and shut the door

I booked at a nicer hotel in Bali for some 8 or 9 months ago - then ended up having a shoulder recon. Could have still gone, but the trip was for surfing, so I asked them to defer the trip as I had paid in full. Unfortunately it was a sweet deal on one of those no cancellations no exchange terms... anyway, with some polite emails and my surgeon's report they were good enough to push the dates out 12 months for me.

I'll ask once for a Convid-19 deferment but if they don't then I probably won't chase it too hard - will see if Visa will refund it.

As I have already paid Jetstar twice I will be trying harder to get a credit for that!