kk said..I like how accountants are being referred to as tax agents

.
My dad reckons that accountants are just ATO workers on contract
I reckon he might be right
Tax agents are paid to resolve your taxation issues. They are meant to give you the best deal but within the tax laws of the day. It is also in their interest not to wander off too far from legitimate claims. Don't expect them to provide financial advice as that is not their role, and I bet they will refuse to oblige if asked. I tried that once.
However, you can ask them about what are the legitimate claimable items, and that is about it. My tax agent used to work for the ATO. That is an advantage because he understands the gears and levels within the ATO.